العربية

Enterprise Security
Operations Platform

The most complete security workforce management system ever built. Real-time operations, intelligent scheduling, compliance automation, and full financial management from one dashboard.

690+
API Endpoints
118
Data Models
92
AI Tools
22
Languages

The Problem

Security companies today operate on fragmented systems.

A typical security operation uses separate tools for scheduling, GPS tracking, invoicing, HR management, compliance tracking, and client communication. Data lives in silos. Supervisors toggle between five applications to answer a single question. Guards in the field have no unified mobile experience. Compliance violations slip through because certifications are tracked in spreadsheets.

ByDuty replaces all of it with one integrated platform, purpose-built for the security industry, designed for organizations managing anywhere from 50 to 500,000 guards.

Core Platform

Three applications, one unified system.

Command Center
UsersAdmins, Managers
PlatformWeb, iOS, Android
PurposeFull operational control
Guard Mobile App
UsersSecurity Officers
PlatformiOS, Android
PurposeField operations
Client Portal
UsersClient Companies
PlatformWeb, iOS, Android
PurposeService visibility

Operations

Everything a security operation needs, running in real time.

Real-Time GPS Tracking

Live guard positions on an interactive map with sub-second updates. Battery level, speed, and heading. Full location history. Engineered to handle over 1,000 GPS updates per second.

Intelligent Scheduling

Drag-and-drop shift scheduling with conflict detection, overtime calculation, and position requirements. Recurring templates auto-generate weekly schedules. Shift swap requests with approval workflows.

Dispatch System

Full task lifecycle: create, assign, accept, en-route, arrive, complete. Auto-numbering, guard assignment with proximity awareness, and a real-time dispatch dashboard.

Patrol Verification

QR, NFC, barcode, and GPS-virtual checkpoint scanning for verifiable patrol rounds. Custom tour sequences, missed checkpoint alerts, and time-stamped verification with photo evidence.

Incident Reporting

Field-submitted incident reports with photo and video evidence, GPS coordinates, and severity classification. 13 incident types, escalation workflows, and trend analytics.

Geofence Enforcement

Polygon and radius-based geofence zones around every site. Automatic alerts when guards leave designated areas. Site-specific access instructions and emergency procedures.

SOS and Duress

One-touch SOS panic button and silent duress codes. Guards enter a hidden code to trigger alerts without the threat knowing. Automated escalation protocols for immediate response.

Visitor Management

Digital visitor registry with check-in and check-out, pre-approval lists, and blacklist enforcement. Complete audit trail of every visitor at every site.

Workforce

Complete employee lifecycle from hire to retire.

Employee Management
Full roster with onboarding, document management, performance tracking, skills, certifications, and role-based access. Seven distinct roles. Bulk import for large-scale onboarding.
Hiring Engine
Built-in applicant tracking. Public career pages per organization. Kanban pipeline, interview scheduling with structured scorecards, document collection, and streamlined onboarding.
Compliance Tracking
Certification and license management with automated expiry alerts. Multi-state labor law compliance engine with break violation detection, overtime enforcement, and staffing gap analysis. 39 dedicated compliance endpoints.
LMS Training Platform
Native learning management system built into the platform. Course creation, assignment, progress tracking, and auto-certification. No third-party dependencies.
Performance Analytics
Attendance scoring, incident involvement tracking, patrol completion rates. Data-driven guard performance evaluation with historical trends and benchmarking.

Finance

Invoicing, payroll, and expense management, fully integrated.

Invoicing

Auto-generate client invoices from shift data. Line items, tax rates, payment terms, and aging reports. Full accounts receivable dashboard.

Payroll Processing

Calculate regular, overtime, and premium pay automatically. Armed and unarmed rate differentials. Deduction management. Exportable payroll runs.

Rate Cards

Configurable billing rates per client, service type, shift type, and time period. The billing engine uses rate cards to generate accurate invoices automatically.

Expense Management

Field submission of expenses with receipt uploads. Approval workflows with manager sign-off. Category tracking and reimbursement processing.

Communication

Every communication channel, built in.

Platform Messaging

Direct, group, dispatch, and site-based conversations. Read tracking and unread counts. Guards, supervisors, and clients communicate without leaving the platform.

Integrated Email

Organizations connect their own email domains. Full inbox, compose with rich text editor, threading, custom folders, and starred messages. No external email tool required.

Emergency Broadcasts

Organization-wide or site-specific emergency alerts with GPS radius targeting. SMS delivery tracking and guard acknowledgment confirmation.

Pass Down Notes

Digital shift handoff between guards. Critical information, ongoing incidents, and site-specific instructions passed seamlessly between shifts.

Extended Operations

Every workflow your operation touches.

Red Team Module

Physical penetration testing, vulnerability logging, and assessment reports. Manage offensive security engagements alongside day-to-day operations. No other platform offers this.

Armory Management

Firearms and equipment tracking with check-in/out logs, maintenance schedules, and chain-of-custody records.

Vehicle and Fleet Management

Vehicle profiles, patrol routes, maintenance scheduling, mileage logging, and fleet-wide reporting.

Parking Management

Vehicle registration, permit management, violation charging, and tow service integration.

Facility Maintenance

Report, track, and resolve maintenance issues across all sites. Photo documentation, priority levels, assignment workflows, and completion verification.

Camera and CCTV Integration

Integrate surveillance infrastructure directly into the command center. Camera-triggered alerts, alarm-based auto-dispatch, and unified monitoring across all sites.

AI Assistant

Natural language interface to the entire platform.

92 AI-callable tools connected to every module in the system. Administrators ask questions in plain English and the assistant executes the action directly. Voice input supported. Streaming responses with real-time tool activity indicators.

The AI layer transforms complex multi-step operations into single-sentence commands, dramatically reducing administrative overhead.

Compare

How ByDuty stacks up against every competitor in the market.

FeatureByDutyTrackTikBelfryGuardsProSilvertrac
Real-Time Dispatch
GPS Guard Tracking
Guard Tour & Checkpoints
Advanced Scheduling
Time & Attendance
Incident Reporting
Daily Activity Reports
AI-Powered Reports
Guard Performance Analytics
Invoicing & Payroll
Credential & License Tracking
Client Portal & App
Compliance Rules Engine
Red Team / Pen Testing
Armory Management
Silent Duress Codes
Camera & CCTV Integration
Lone Worker Protection
Visitor Management
Parking Management
Facility Maintenance
Vehicle & Fleet Management
Asset & Key Management
Post Orders
Open Shifts & Bidding
Pass Down Notes
Custom Report Templates
Proof of Service
Conditional Notifications
In-App Messaging
Hiring & Onboarding
Offline Mode & Auto-Sync
LMS Training Platform
GPS Radius Broadcasting
3 Dedicated Mobile Apps
Real-Time Architecture
7-Level RBAC

What Others Don't Have

Capabilities exclusive to ByDuty.

Penetration Testing Module

Built-in red team management with engagements, findings, and vulnerability reports. No other guard management platform includes security assessment tooling.

AI Operations Assistant

92 tools across 690+ API endpoints accessible via natural language. Not a chatbot bolted on. It executes real actions across every module.

Silent Duress Codes

Guards trigger silent alerts using hidden codes. Dispatch sees the emergency without alerting the threat. No competitor has this.

Integrated Email

Full email with custom domain support, threading, and folders. Eliminates separate email infrastructure. No competitor includes this.

3 Dedicated Mobile Apps

Purpose-built apps for Guards, Clients, and Admins with role-specific features. Not one app with feature flags, three focused tools.

True Multi-Tenant SaaS

Complete data isolation with organization-specific branding, email domains, and user hierarchies. One instance serves unlimited companies.

Internationalization

Built for global deployment from day one.

22 languages: English, Arabic, Spanish, French, German, Portuguese, Turkish, Russian, Chinese, Japanese, Korean, Hindi, Bengali, Urdu, Nepali, Tamil, Thai, Vietnamese, Indonesian, Malay, Filipino, and Swahili. Full right-to-left layout support for Arabic and Urdu. Locale-aware date, time, and currency formatting.

Infrastructure

Engineered for scale, security, and reliability.

Scale
Designed for 500,000+ guards across 250,000+ organizations. 8-instance API cluster, 546 database indexes, Redis caching, and Cloudflare global CDN. Running at 5% utilization.
Performance
Sub-100ms API responses. Full-text search across all entities with trigram indexes. PostgreSQL 17 tuned for 128GB RAM with parallel query execution.
File Storage
Cloudflare R2 with global CDN delivery. Documents, photos, and video evidence served from 300+ edge locations worldwide. Zero egress fees.
Real-Time
WebSocket connections for live GPS, shift updates, incident alerts, and dispatch notifications. Redis-powered sorted sets handle 1,000+ location updates per second.
Security
JWT authentication, 7-level RBAC, rate limiting, intrusion prevention with fail2ban, and complete audit logging. Every endpoint validated. Every query tenant-scoped.
Portability
Fully containerized with Docker Compose. The entire platform deploys on any cloud provider in under 30 minutes.

Technology

Modern, battle-tested stack.

LayerTechnology
FrontendNext.js, TypeScript, Base UI, MapLibre GL
MobileReact Native 0.83, Expo SDK 55
BackendNestJS, TypeScript, Prisma ORM
DatabasePostgreSQL 17 (118 models, full-text search, 546 indexes)
CachingRedis 7 (8GB, LFU eviction, pub/sub)
Real-TimeSocket.io with WebSocket and polling fallback
AICustom MCP server, 92 tools, streaming SSE
CDNCloudflare (edge caching, DDoS protection, R2 storage)
InfrastructureDocker Compose, PM2 cluster, Nginx, fail2ban

"ByDuty replaces five to six separate tools with one integrated system built specifically for the security industry."